Flora interior

Privacy Policy

Welcome to Flora Interior (“Company,” “we,” “our,” or “us”). We value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our interior design services.

By accessing our website or submitting your personal information, you agree to the practices described in this Privacy Policy.


1. Information We Collect

We may collect different types of information depending on how you interact with our website and services.

Personal Information

When you contact us or request a quotation, we may collect:

  • Full Name
  • Mobile Number
  • Email Address
  • Property Address
  • City & State
  • Project Requirements
  • Budget Information
  • Any additional information voluntarily provided by you

Technical Information

When you browse our website, we may automatically collect:

  • IP Address
  • Browser Type
  • Device Information
  • Operating System
  • Internet Service Provider
  • Date and Time of Visit
  • Pages Viewed
  • Referral Source

Cookies & Tracking Technologies

Our website may use cookies, tracking pixels, and similar technologies to improve website performance and enhance your browsing experience.

These technologies help us understand visitor behavior and improve our services.


2. How We Use Your Information

The information collected may be used for:

  • Responding to inquiries
  • Scheduling consultations
  • Preparing project quotations
  • Providing interior design services
  • Customer support
  • Improving our website
  • Marketing communications
  • Sending promotional offers
  • Appointment confirmations
  • Project updates
  • Security monitoring
  • Legal compliance

3. Marketing Communications

With your permission, we may send:

  • Promotional emails
  • Project updates
  • New service announcements
  • Special offers
  • Interior design tips
  • Newsletters

You may unsubscribe from marketing communications at any time.


4. Contact Forms

When you submit a contact form, we collect the information you voluntarily provide.

This information is used only to:

  • Contact you
  • Discuss your project
  • Provide quotations
  • Offer customer support

We do not sell your contact information.


5. Google Analytics

Our website may use Google Analytics to understand:

  • Website traffic
  • Visitor behavior
  • Popular pages
  • Device usage
  • Geographic locations

Google Analytics collects anonymous usage information.


6. Meta Pixel & Advertising

We may use Meta Pixel and other advertising tools for:

  • Measuring advertisement performance
  • Remarketing campaigns
  • Audience analysis
  • Lead generation
  • Conversion tracking

These tools may use cookies to improve advertising relevance.


7. Information Sharing

We never sell your personal information.

However, we may share information with:

  • Payment service providers
  • CRM software providers
  • Website hosting providers
  • Email service providers
  • Marketing platforms
  • Legal authorities (if required)

Only necessary information is shared.


8. Third-Party Services

Our website may integrate with:

  • Google Maps
  • WhatsApp
  • Meta Platforms
  • Instagram
  • Facebook
  • YouTube
  • LinkedIn

These platforms have their own privacy policies.


9. Data Security

We implement appropriate security measures to protect your information, including:

  • SSL Encryption
  • Secure Servers
  • Password Protection
  • Access Restrictions
  • Regular Security Updates

Although we strive to protect your information, no online system is 100% secure.


10. Data Retention

We retain your personal information only as long as necessary to:

  • Provide services
  • Meet legal obligations
  • Resolve disputes
  • Maintain business records

After this period, your information may be securely deleted.


11. Children’s Privacy

Our services are not intended for individuals under the age of 18.

We do not knowingly collect personal information from children.


12. Your Rights

You may request to:

  • Access your information
  • Correct inaccurate information
  • Update your information
  • Delete your information
  • Withdraw marketing consent
  • Request data portability (where applicable)

To exercise these rights, please contact us.


13. Cookies

Cookies help us:

  • Remember your preferences
  • Improve website performance
  • Analyze visitor traffic
  • Personalize user experience

You can disable cookies through your browser settings.


14. External Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices of external websites.

Users should review their privacy policies separately.


15. Payment Information

If payments are made online, they are securely processed through trusted third-party payment gateways.

We do not store:

  • Debit Card Details
  • Credit Card Numbers
  • CVV Numbers
  • Banking Passwords

16. Project Information

Photos, videos, and completed project images may be displayed on our website or social media for portfolio purposes unless the client requests otherwise in writing.


17. Communication

By contacting Flora Interior, you agree that we may communicate with you through:

  • Phone Calls
  • SMS
  • WhatsApp
  • Email
  • Other electronic communication methods

18. Policy Updates

We reserve the right to modify this Privacy Policy at any time.

Updated versions will be published on this page with a revised “Last Updated” date.


19. Consent

By using our website and services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.